Burnout is not a helpful word
Burnout is not a helpful word. It only makes us think of working too many hours or having too much work.
In fact, burnout could also mean emotional exhaustion, loss of self-efficacy, or cynicism:
Emotional exhaustion. This is when we're drained of our emotional resources coping with daily stressors. This often is the result of exercising our willpower muscles constantly to deal with persistent challenges.
Loss of self-efficacy. This is characterized by a decline in confidence and belief in one's abilities, often stemming from a lack of progress or recognition.
Cynicism. This is when we develop a disillusioned attitude towards work, where we start questioning its purpose and the value of our contribution. This often stems from a feeling of being undervalued or unappreciated and not knowing why we're doing the work beyond the paycheck.
So it's helpful to clarify what we really mean when we use the word "burnout." The solution for each would naturally be different. Not just fewer hours and less work.
What's perhaps more important to recognize is these scenarios of burnout are not solely individual characteristics. We don't get emotionally drained, lose confidence, or become disillusioned because we are flawed as individuals. These are symptoms often rooted in systemic issues within an organization itself.
The solution to burnout is not to fix the person. It is to fix the system and environment that's causing the burnout:
For emotional exhaustion, it could be removing unnecessary obstacles and creating a culture of psychological safety.
For loss of self-efficacy, it could be more recognition for effort and rewarding progress in smaller increments.
For cynicism, it could be reminding people more often of why their work is important and acknowledging their contribution.
What else would you add?
Remember that burnout is not a helpful word. The next time you hear it used at work, interrogate what it actually means and be curious about what systemic solutions may be appropriate.
Curious? Sign up to receive an email with each new post!
Prefer to watch/listen instead?
Here's the blog in video format!
